Buy Bakery Supplies Online at Best Price in India FAQs | Matchless Online Shop
Weight Based Economy Shipping Charges Across India / Cash On Delivery On Order Above INR 499 Across India.

Frequently Asked Questions

About Matchless Online Shop

Matchless Online Shop Is An Online Shopping Service That Brings You The Best Of Online Retail From Across India. We Provide You The Ability To Purchase Products From Stores Anywhere In India And Have It Delivered Directly To Your Doorsteps. We Want To Provide A Hassle-Free And Give You The Best Experience Possible At An Affordable Price.

Matchless Online Shop Is Definitely A Legit Website Operating Its E-Commerce Business Across India. The Company Headquarters Is Located In Lal Kuan – Delhi – 110006 – India. The Company Has Its Legally Registered Offices In The Delhi. They Follow All The Rules And Regulations India Where They Operate. Matchless Online Shop Is A Dynamic Company That Stays Up To Date Regarding New Policies And Changes Made By The Governments From Time To Time. You Can Be Confident To Buy Anything From Matchless Online Shop. Since All Your Transactions Are Very Secure And The Company Follows All The Required Policies And Protocols To Perform A Valid Business.

The Company Is Growing Rapidly And Strives Hard To Meet The Requirements Of Our Prestigious Customers. It Is Currently Renowned Website That Uses The Latest Technologies To Provide A Safe And Reliable Online Shopping Experience To All Customers.

Matchless Online Shop Is A Genuine And Trustworthy Ecommerce Store That Was Founded In 2021. Since Then They Have Provided Thousands Of Customers With High-Quality Products Along With Amazing Delivery Services. The Company Is Registered And Headquartered In Delhi-India. This Ecommerce Store Provides Customers The Opportunity To Choose From Ample Of Products. Thousands Of Customers Have Enjoyed Shopping On Matchless Online Shop.

The Company Uses The Latest Technologies To Provide A Highly Secure And Safe Online Shopping Experience. The Website Is An Https Site That Enables Safe Transactions Without Any Hassles And The Site Has Several Positive Reviews Based On Customer Feedback Google Shopping, Etc.

Yes, It Is Very Safe To Buy Anything From Matchless Online Shop, Which Is A 100% Legitimate Site. Since 2021, This Company Has Been Delivering A Wide Range Of Products To Customers And Fulfilling Their Desires. You Will Find Several Positive Reviews By Matchless Online Shop Customers On Portals & Google Shopping Etc.

The Website Uses An Https System To Safeguard All Customers And Protect Financial Details And Transactions Done Online. The Company Uses The Latest Upgraded Technologies And Software Systems To Ensure A Fair And Safe Shopping Experience For All Customers.

Your Details Are Highly Secure And Guarded By The Company Using Encryption And Other Latest Softwares And Technologies. Buy Something Small To Check The Process And Then Continue Shopping To Feel Relaxed And Build Your Confidence And Trust.

Matchless Online Shop Does Have A Physical Store Located In Delhi – Address:- 1730/B, Market Lal Kuan, Delhi-110006. They Also Offer Self Pick Up Facility From Our Store As Well, And Main Services Through The Online Mode. Customers Can Choose Any Product Online And Get It Easily Packed And Delivered Right To Their Doorsteps. Hence You May Visit Our Offline Store, And If Not Possible For Visit Log On To Our Online Portal And Enjoy Shopping In The Comfort Of Your Home.

Business Hours Are From 1030 To 1830 Hours Monday To Friday & (1100 To 1700) On Saturday. All Orders Will Be Prepared And Dispatched Usually Within 2 Working Days Of Placement Of Order With Our Preferred Professional Carriers. Even Though Delivery Time Is Stipulated And Not In Our Ultimate Control, And Generally The Orders Are Delivered Within 3 To 5 Working Days.

Yes, You Can Track Your Order Order From Track Your Order Details Page. Just Fill In The Order # In Order Tab To Check Your Order Status And Also Check Through AWB # Received Through SMS The Real Time Tracking Of Your Shipment.

Matchless Online Shop Does Have A Physical Store Located In Delhi – Address:- 1730/B, Market Lal Kuan, Delhi-110006. You May Collect The Order From The Physical Store. Once You Place The Order – You Can Connect With Our Customer Care Service Email ID – Number – 9315165457 And Collect The Items.

Yes, Customer Can Cancel The Order.

* Cancellation Before Order Shipping:- Customer Can Cancel The Order.

* Cancellation After Order Shipping:- Customer Can Cancel The Order Within 7 Days From The Date Of Order Receipt.

Requesting A Return Is Easy. Just Note That You Can Return Non-Edible Items Within 7 Calendar Days From The Day You Have Received The Item. Customer Can Cancel The Order Under My Account And Than Under Order Tab, If You Are Unable To Do So, You May Get In Touch With Us Through Our Customer Care Email ID – Or Customer Care # 9315165457 From 10.30 Am – 6.30 Pm Except For Sunday. Once We Receive Your Request, We Will Arrange The Collection Of The Items And Our Courier Partners Will Call You To Schedule The Pick Up At Your Most Convenient Time. (Shipping Charges Forward & Return Cost Will Not Be Refunded).

Return In Case Of Following Cases:-

At Matchless Online Shop, All Our Products Are Unused And In Their Original Packaging. However, Due To Manufacturer Or Logistics Errors And Defects Problems May Occur. We Will Do Our Very Best To Resolve Your Issue As Soon As Possible.

1) Was Delivered In Physical Damaged Conditions (Customer May Reject The Damaged Parcel At The Time Of Delivery And Provide Them The Return Reason As Damaged Parcel Or Product, And Do Not Accept Delivery From Courier Boy).

2) Missing Parts Or Accessories

3) Is Different What Was Ordered.

For Point No 1, No 2 & No 3 – Prepare The Video Of The Parcel Opening & Damaged Product Or Missing Product And Share With Us On Our Whatsapp No 9315165457 Or Email At Customer Care Email ID Within 6 Hours Of the Receipt Of The Courier, Our Team Will Look Into This And Once Approved Return Will Be Picked Up Within 24 To 72 Hours Of Approved Return & Shipping Cost Will Be Born By Matchless Online Shop.

Refunds Will Be Processed As Soon As The Item Is Received By Us. Refunds Normally May Take 5-10 Business Days To Show On Your Account Depending On Your Banks Refund Process.

Please Make A Note:- All Edible Items Are Non-Returnable.

For More Details – Please Go Through Our Return & Refund Policy.

We Try To Show You The Most Up-To-Date Information On Availability That We Have Obtained. However, As All Items Are Sourced From Third-Parties, Items May Become Unavailable In A Short Span. We Will Definitely Inform You If One Of Your Items Is Out Of Stock.

UPI Payments:- Phone Pe, BHIM, Google Pay & More.

Credit Cards Or Debit Cards:- Visa, Master Card, Rupay & More.

Net Banking:- All Indian Banks.

Wallet:- Phone Pe & More.

Pay Later:- ICICI Bank Pay Later

Cash On Delivery Above INR 999 Pan India


We Do Support Cash On Delivery Across India And Below Are Some Of The Terms:-

Verification Will Be Required For Cod Requests By Phone Calls Or Emails Same Day. Please Double Check Your Phone Number Listed As You May Receive A Verification Call. Your Order May Be Canceled If We Are Unable To Reach You.

You Can Place An Cash On Delivery Order Above INR 999 Maximum To 5000 Unfulfilled Cod Orders At Any Given Time.

Not Accepting Delivery May Result In Loss Of Cod Privileges On Your Account.


  • Prepaid Orders.
  • Cash On Delivery.
  • Self Pick Up From Our Physical Store.

Business Hours Are From 1030 To 1830 Hours Monday To Saturday. All Orders Will Be Prepared And Dispatched Within 48 Working Hours Of Placement An Order With Our Preferred Carriers. Even Though Delivery Time Is Stipulated And We Expect The Customer To Receive The Ordered Product Within 3 To 5 Working Days. (Except Any Holiday Or Peak Time Or Any Unforseet Calamities Or Conditions).

Yes, Customer Can Place The Order Without Having An Account, But It Is Ideal To Make An Account As With Creating An Account Customer Will Have The Access Of Multiple Features Like, Customer Dashboard, Order History, Billing & Shipping Address, Account Details For Re-Setting Password Like Options.

Economy Shipping Charges – Weight Based

Pirce Chart – Economy Shipping
Upto 1 KGRs 80/-
Upto 2 KGRs 120/-
Upto 3 KGRs 170/-
Upto 4 KGRs 200/-
Upto 5 KGRs 250/-
5 KG and above+ Rs 30/-   per KG

Please Note:- That Shipment Weight Of The Product Might Differ From The Actual Weight Of The Product As All The Courier Companies Charges Shipping Charges Based On The Volume & Weight Of The Product To Calculate The Shipping Charges. And Hence We Have Put The Shipment Weight Based On The Volumetric Charges In The Weight Which Is Displayed On Each Product.

Matchless Online Shop Charging The Economy Weight Based Shipping, Price Chart Mentioned Above For Your Kind Perusal & References.

The Shipment Weight Which Is Displayed On Each Product Is Final And Based On That Shipping Charges Will Be Calculated On

The Above Shipping Options Are Applicable On Subject To Serviceability By Our Third Party Courier Company For A Particular Postal Code.

There May Be Locations / Particular Postal Codes Where Shipping Options Are Not Available Will Be Displayed At The Time Of Checkout.


While We Try To Make Sure Every Order Is Perfect, Sometimes They Aren’t. There May Be Manufacturer Defects, Logistics Issues, Wrong Item Etc. If You Believe Something Is Wrong, Please Let Us Know As Soon As You’ve Received The Order By Contacting Our Support Team Or Email Us. We Will Resolve Your Issue As Quickly As Possible.

* Cancellation After Order Shipping:- Customer Can Cancel The Order Within 7 Days From The Date Of Order Receipt.

In Case Of Returning An Order, The Shipping Fees Cannot Be Refunded.

For More Details, Please Do Refer Our Return & Refund Policy.

In Case If You Are Unable To Ship From Your End, Matchless Online Shop Team Will Arrange The Pick Up And Return Shipping Charges Will Be Adjusted From The Refund, Further To This If The Return Shipping Charges Are Higher Than The Product Purchase Cost Then In That Case Return Pick Up Will Not Be Done And Same Will Be Informed To Customer.

If You Have Not Received Ordered Item Within 2 Days From The Date Of Expected Shipment Delivery, Please Do Inform To Matchless Online Shop – Via Email On After 48 Hours Of Delivery, No Request Will Be Entertained For Refund Or Any Claim.

Customer To Ensure The Order # Is Mentioned In Return Box/Packaging To Identify The Item Related To Which Order & Refund Processing To Right Concerned.

Refund Will Be Issued Only If The Product/Item Is Unused & In Re-Sellable Condition Received At Matchless Online Shop, And If The Product Have Been Used, Then The Refund Will Not Be Issued, And We Urge/Request To Keep The Product With Yourself, And The Product If Still Sent Back To Matchless Online Shop, In That Case No Refund Will Be Issued, And Product Will Be Scrapped Permanently & Cannot Be Re-Sent/Claimed Back.

For Debit / Credit Card Refunds – Orders Payment Done Through Debit/Credit Card Will Be Refunded Back To Debit/Credit Card.

For Net Banking – Orders Payment Done Through Net Banking Will Be Refunded Back To Original Bank Account.

For All Other Payment Modes – For All Other Modes Of Payment Refunds Will Be Made To Customer Bank Account.

Be Advised That Refunds May Take 5-10 Business Days To Show Up On Your Statement Depending On Your Issuing Bank.

Bear In Mind That We Cannot Issue A Refund To A Different Card. If Your Card Is Already Expired, Please Contact Your Bank Institution For Further Information.

Yes, And Below Are For Your Kind Perusal.

Get 5% Discount On Your Order Above INR 2499/- Use Coupon Code MAT05.

Get 10% Discount On Your Order Above INR 5999/- Use Coupon Code MAT10.

Get 15% Discount On Your Order Above INR 9999/- Use Coupon Code MOS15.

Matchless Online Shop Offer Exclusive Deals And Discounts From Time To Time. Customers Can Use The Coupon Codes To Get Good Discounts And Save Money Every Time They Shop. Matchless Online Shop Coupon Codes Can Be Used At Checkout Before Paying To Avail Of The Benefits And Save More. The Company Offers Special Discounts And Deals From Time To Time, Eid, Diwali, Gurunanak Jayanti, Christmas, New Year, And All Such Festivals And Other Special Events.

Matchless Online Shop Provides Good Offers, Deals, And Discounts From Time To Time. They Provide Coupon Codes That Customers Need To Enter During The Checkout Before Making The Payment. Customers Just Need To Enter The Coupon Code Available On The Discount Coupons In The Text Box Provided For Coupon Codes. Then, When You Click Next Or Proceed To Checkout You Will See The Discounted Price Of The Product After Applying The Coupon Code. Then, Make The Final Payment To Complete The Process. The Product Will Be Delivered To The Address Mentioned By The Customer.

To Request A Quotation For Wholesale Purchase, You Can Fill The Requirement At Bulk Order Menu Or Email At Please Fill The Details In Bulk Order With Product IDs & Quantities Or Send An Email Along With The Quantities And Product Ids For Your Requested Items.

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Matchless Online Shop Is Committed In Providing Best Quality Online Baking Supplies Across India At Affordable Price With Cash On Delivery Facility.

About Matchless Online Shop

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